Guwahati Metropolitan Development Authority

GMDA Grievance Monitoring System

A unified digital platform for registering, processing, monitoring and managing unauthorized construction within GMDA — from intake to final closure.

Access is restricted to authorized GMDA officials.

Case Lifecycle

Case Initiated — Web or Mobile App

Case Received

Site Visit

Document Requested

Show Cause Notice

Hearing

Enforcement Order (Sealing / Demolition)

Disposed

Field App

Take it to the site

Site-incharge officers can record a site visit, capture photos, and act on a case directly from the field — on Android or iPhone.